Last updated: 14 April 2026
Osmicro Networks Pty Ltd ("Osmicro", "we", "us", or "our") operates the Vukorix platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our Service. We are committed to protecting your privacy and complying with the Australian Privacy Act 1988, the Australian Privacy Principles (APPs), and, where applicable, the European Union General Data Protection Regulation (GDPR).
When you create an account or use the Service, we may collect your name and display name, email address, company name, password (stored as an Argon2id hash — we never store plaintext passwords), billing and payment information (processed by Stripe; we do not store card numbers), uploaded logo and branding preferences, and contact details you add to your address book.
When you access the Service, we automatically collect your IP address, browser type and version, pages visited and features used, timestamps of your activity, and device information.
Files, messages, and documents you transmit through the Service are encrypted using AES-256-GCM before storage. We cannot read or access the contents of your encrypted data. Metadata associated with your content (such as file names, sizes, and expiration dates) is stored to operate the Service.
We use your personal information to provide, maintain, and improve the Service, process transactions and manage your subscription, send you transactional emails (account verification, password resets, share notifications, signature requests), monitor and protect the security of the Service, comply with legal obligations, and respond to support requests.
We do not use your personal information for advertising or sell it to third parties.
If you are in the European Economic Area, our legal basis for processing your personal information is contract performance (to provide the Service you signed up for), legitimate interests (to maintain security and improve the Service), consent (where you have opted in to optional communications), and legal obligation (where required by law).
We do not sell, rent, or trade your personal information. We may share your information with Stripe for payment processing, email delivery services for transactional emails, and law enforcement or regulatory authorities when required by law.
When you share content with others through the Service (secure shares, file requests, exchanges, or e-signatures), the recipients you designate will receive access to that content as intended.
Your data is stored on servers located in Australia. We implement robust security measures including AES-256-GCM encryption for all stored content, Argon2id hashing for passwords, TLS encryption for all data in transit, two-factor authentication and passkey support, regular security scanning and monitoring, and access controls and audit logging.
Despite these measures, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to promptly addressing any security incidents.
We retain your personal information for as long as your account is active or as needed to provide the Service. Secure shares and file requests are automatically deleted after their configured expiration period. Audit logs are retained for 12 months for security purposes. Upon account deletion, your personal data is removed within 30 days, except where retention is required by law.
Depending on your jurisdiction, you may have the right to access the personal information we hold about you, correct inaccurate or incomplete information, request deletion of your personal information, export your data in a portable format, restrict or object to certain processing, and withdraw consent where processing is based on consent.
To exercise any of these rights, contact us at privacy@vukorix.com. We will respond within 30 days.
We use essential cookies that are strictly necessary to operate the Service, including session cookies for authentication and CSRF protection tokens. We do not use advertising, tracking, or analytics cookies. Because we only use essential cookies, no cookie consent banner is required.
The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
If you access the Service from outside Australia, your information may be transferred to and processed in Australia. By using the Service, you consent to this transfer. Where required (for example, under the GDPR), we will ensure appropriate safeguards are in place.
The Service may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service at least 14 days before they take effect. The "Last updated" date at the top of this page indicates when the policy was last revised.
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Osmicro Networks Pty Ltd
Privacy Officer
Email: privacy@vukorix.com
Website: vukorix.com
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).